REFUND POLICY

At Peach Flask, we’re committed to delivering hydration solutions you’ll love. However, if something doesn’t meet your expectations, we’re here to make it right.

Returns & Refunds – What You Need to Know

  • Return Window: You can request a return within 7 days of receiving your order.

  • Item Condition: Products must be unused, undamaged, and returned in their original packaging.

  • Proof of Purchase: A valid order number or receipt is required to process your return.

Items That Are Non-Refundable

  • Used or mishandled items

  • Products returned without original packaging

  • Clearance or discounted items marked as Final Sale

How the Refund Process Works

  1. Start a Return: Email us at peachflask@gmail.com or message us on WhatsApp (0322-1049350) with your order details.

  2. Approval & Instructions: Once your return is approved, we’ll guide you through the return procedure.

  3. Processing Time: After we receive and inspect the product, your refund will be processed within 5–7 business days.

  4. Payment Method: Refunds will be issued to your original payment method.

Return Shipping

  • Customers are responsible for return shipping costs unless the item was faulty or sent in error.

  • We recommend using a trackable shipping service for peace of mind.

Damaged, Defective, or Wrong Items?

If you receive a damaged or incorrect product, please reach out to us within 24 hours of delivery. Include your order number and clear photos of the issue. We’ll ensure a replacement or full refund is promptly arranged.

Need Support? We’re Here for You!

We're always ready to help with any concerns, feedback, or questions:

📞 Call/WhatsApp: 0322-1049350
📧 Email: peachflask@gmail.com

Thank you for shopping with Peach Flask — where hydration meets happiness!